Terms of Service and Privacy Policy

You/Your - The student who enrolls in the class, or the visitor to the website.
Tutor - Your optional designated tutor, child, teaching assistant, or other person who can help guide You through the training.
Access Period - The designated number of days, typically 120, as listed on the Course Description and Course Signup page at the time of purchase.
Pop Quizzes - Simulated phishing or other attempts that You have consented to receive.

Once You have enrolled in an online course, You can revisit and review the training(s) as many times as You want within the designated Access Period (e.g. to allow You to review material with your tutor, or to reinforce upon yourself concepts that You may have missed).

At the end of each training course is an online final exam, along with a consent to receive additional *simulated* threats ("Pop Quizzes"). Once You successfully passes the final exam, You will move on to the real test: how You handle simulated scams! Over the following month, You will receive several simulated threats (e.g. fake phishing emails, SMS texts, or social media invites, etc.) to test whether You have learned the course content. If You have designated a Tutor, Your Tutor will also be alerted in advance to the simulated test actions, and ultimately (typically within 3 business days) whether You fell victim to the simulated threat, giving Your Tutor the opportunity to re-educate or congratulate You as needed. If you do not have a Tutor, You will not receive the advance notice of the Pop Quizzes, but will receive the results of the test via email after the fact (typically within 3 business days).

If You purchased a training that is never started within the allowed Access Period, You will be refunded the amount of the unstarted course purchase, minus a 20% service fee. Once the training for a particular course has started, there are no refunds.

Simulated phishing emails will be sent from a legitimate domain 'ylimafymniart.com' (TrainMyFamily backwards) and should not be caught by anti spam engines. However, one of the reasons why we also alert Your Tutor in advance to the simulated action is that Your Tutor can use the opportunity to whitelist the domain in Your email, mark the email as Not Spam, or take other actions that will allow the Pop Quiz to proceed. TrainMyParents.com is not responsible for emails that end up in Spam or other email filters.

Our goal is to educate You and to prevent You from falling for online scams. However, taking the course (regardless of a passing or failing grade) is no guarantee that You or Your Tutor will not be caught in an online scam.

OUR ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY WILL NOT EXCEED THE LESSER OF (A) THE AGGREGATE OF FEES PAID TO TRAINMYPARENT.COM, OR (B) THE ACTUAL DAMAGES SUSTAINED BY YOU OR YOUR TUTOR

IN NO EVENT SHALL TRAINMYPARENTS.COM, ITS AFFILIATES, EMPLOYEES, PARTNERS, TUTORING ASSISTANTS, THIRD PARTY PROMOTERS, OR OTHER RELATED ENTITIES HAVE ANY LIABILITY TO YOU OR YOUR TUTOR FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES (REGARDLESS OF THE FORM OF ACTION), INCLUDING BUT NOT LIMITED TO, MONETARY LOSS, LOSS OF DATA, DATA BREACHES, ONLINE SCAMS, OR OTHER DAMAGES, EVEN IF TRAINMYPARENTS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The following sections constitute the TrainMyParent.com Privacy Policy:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password for this site, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. However, when performing a Pop Quiz (e.g. a simulated scam attempt), we do not collect any information that the student attempted to enter, except for the fact that the student entered *something* in response to our simulated online scam.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. We may also collect additional information via interactive communication with you.

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

Our services are hosted on an online platform that allows us to sell our products and services to you. Your data may be stored through the hosting provider's data storage, databases and the general applications. Your data is stored on secure servers behind a firewall. Sensitive data is encrypted accordingly using the latest industry standards.

All direct payment gateways used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Our services are hosted on an online platform that allows us to sell our products and services to you. Your data may be stored through the hosting provider's data storage, databases and the general applications. Your data is stored on secure servers behind a firewall. Sensitive data is encrypted accordingly using the latest industry standards.

All direct payment gateways used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

If you don’t want us to process your data anymore, please contact us at privacy@TrainMyParent.com and let us know that you wish to have your information deleted or changed.

TrainMyParent.com does not sell your information to any third parties. However, if you wish to officially register that you do not want your information sold, follow the link at the bottom of this page.

If you would like to review or change your data that we have collected, or you don’t want us to process your data anymore, please contact us at privacy@TrainMyParent.com and let us know that you wish to have your information reviewed, deleted or changed.